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Frequently Asked Questions
Quick answers to common questions
How do I get started?
Create an account, complete our KYC verification process, and you'll be ready to start trading within minutes.
Is my money safe?
Yes. 98%+ of assets are stored in cold storage, and all funds are covered by our comprehensive insurance policy.
What is Proof of Solvency?
Our real-time verification system allows you to cryptographically verify that your funds are properly backed at any time.
Do you offer institutional services?
Yes. We provide dedicated solutions for institutions including API access, OTC trading, and custody services.